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Privacy policy and site usage terms

PRIVACY POLICY

eWaterways has created this privacy policy in order to demonstrate our firm commitment to our visitors' and customers' privacy. The following discloses the type of personally-identifying data collected, as well as the general purpose and/or use of the information gathered via www.ewaterways.com (the "eWaterways Web Site"). We continually look to improve our features and services. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on privacy practices at eWaterways. This privacy policy was updated November 19, 2012.

At eWaterways, your privacy is important to us and we want to make sure you like hearing from us. We, or a Travel Agency Partner, may contact you to follow-up on requests for information we receive through the eWaterways Web Site but we do not release personally-identifying guest information to other companies for their own marketing purposes.

What Information is collected?

We gather and use personal information to provide you with the travel services you have requested; or to offer additional products and services we believe you might be interested in. Providing us with your personal information is always your choice. Most of the information we collect comes to us directly from you, and only with your consent. For example, when you request a quotation or purchase online, through telephone conversations, or in person, we will ask you to provide the information that enables us to complete your request or to provide you with better service. These same principles also apply to our business partners.

The types of information we may ask for depends on the nature of your request. Information that is essential for fulfilling most travel requests and transactions typically includes your name, mailing address, e-mail address, telephone number(s), date of birth, passport information and credit card numbers and expiry date. We may also request additional information to help us provide you with advice and information about other products and services that we believe would interest you.

When you visit our web site, information is not collected that could identify you personally unless you choose to provide it voluntarily. You are welcome to browse these Web sites at any time anonymously and privately without revealing any personal information about yourself. All the information you provide to us is securely maintained and is kept strictly confidential.

eWaterways will never collect this information from You without Your knowledge and consent. You always have the right to decline to disclose any or all of the requested information. However, if You decline to disclose certain pieces of information to eWaterways, You may be unable to fully access all of the features of the eWaterways Web Site.

Please note that, We do not store credit card details nor do we share customer details with any 3rd parties.

Children Under Age 18

eWaterways does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register on the eWaterways Web Site. If you are under 18, please do not attempt to register for the eWaterways Web Site or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 may provide any personal information to or on the eWaterways Web Site or the eWaterways message board. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information. If you believe that we have any information from or about a child under 18, please contact us using the contact information listed herein.

Sharing of Personal Information

Personal information will never be shared with any third party by eWaterways other than for the purposes described in this document. We may disclose your information if:

  • we believe we are required to do so by law;
  • we need to do so to protect someone's safety or our rights and property; or
  • in order to comply with this policy or other policies that may be applicable.

In addition, eWaterways occasionally shares personal information, such as name and address, with sub-contracted third parties with whom we have partnered to provide specific services to our company or our customers, or with travel companies with whom our customers have contracted for the purpose of facilitating travel reservations.

If You create an account on the eWaterways Web Site, you will be given the opportunity to share certain information about You and/or Your trip, including Your travel destinations and photographs, Your email or web site address, and the guest list from Your trips (collectively referred to as the "Shared Information") on the eWaterways Web Site. Such Shared Information will be accessible to all individuals who view the Web Site. Even if you do not create an account on the eWaterways Web Site, but you are included by another person as a trip participant, Your name, photograph and/or other information may be shared on the eWaterways Web Site by such person or by another individual with whom You traveled. You will be able to update this information. These updates may include but are not limited to:

  • Update name and address information
  • Eliminate duplicate addresses
  • Remove your name from our
  • Postal mailing list
  • Email list

In addition, your name, travel itinerary and reservation details (such information referred to as "Group Travel Information") may be shared among the other individuals with whom you are traveling if any of your traveling companions chooses to share your group's travel reservation amongst you and your travel companions. If your Group Travel Information is shared, it will only be accessible to the members of your group.

To contact us by postal mail:

eWaterways.com
27 Victoria Square
London SW1W 0RB
United Kingdom
By Phone:
+44 207 821 1009
By e-mail: webmaster@ewaterways.com

You acknowledge and agree that this policy does not apply to non-personally-identifying information collected through the eWaterways Web Site or for any information collected other than through the eWaterways Web Site.

Acceptance of this Policy

By using the eWaterways Web Site, you agree to this policy. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continued use of the eWaterways Web Site following the posting of changes to these terms on this site means you accept these changes.

Message Board

Please be aware that any messages, information or materials posted on our message board are not subject to the terms of this policy. Please do not submit any information to our Forums that you would like to be kept private or secure. eWaterways does not control or regularly review the messages, information or materials posted in the Forums. It is a condition of Your use of the Forums and the eWaterways Web Site that You do not upload to, post, distribute or transmit to or through the eWaterways Web Site any messages, information or materials which violate or infringe in any way the rights of others, or which are libelous, defamatory, obscene, pornographic, threatening, abusive, unlawful or would otherwise violate any law, or encourage such conduct, or which, without eWaterways's express written consent, contains advertising or any commercial solicitation; post or transmit any material that contains a virus or other harmful component; restrict or inhibit anyone from using and enjoying the message boards.

Other Sites

The eWaterways Web Site may contain links to other sites. Other sites may also reference or link to the eWaterways Web Site. eWaterways. is not responsible for the privacy practices or the content of such other sites. Any information you may disclose at these other sites is not governed by this privacy policy. We encourage you to review these policies at any site you visit.

Assurances

If you feel you have a dispute with eWaterways. regarding our privacy policy procedures and practices, or you feel your privacy has been violated, please contact eWaterways by email or by phone.

Security

It is our intent to protect against the unauthorized use of personally-identifying information that we have collected from you. We use a variety of technologies and processes for protection of our customer data. We work to limit the personally-identifying information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you request documents or create an account or a booking on our web site, your personal information is transmitted in an encrypted format.

We always want to provide you with the best possible service. To do this, we collect information that allows us to, among other things: enhance your experience on the eWaterways Web Site, send you offers we believe may be of interest to you, identify your product and service preferences, customize our communications to you, process your travel reservation, contact you about the status of your reservation or, if requested, send you the eWaterways Newsletter.

Cookies

"Cookies" are pieces of information that may be placed on your computer by a Web site for the purpose of facilitating and enhancing your communication and interaction with that Web site. Almost all Web sites use cookies for these purposes.

We may use cookies (a) to customize your visit to the eWaterways Web Site, (b) to deliver content consistent with your stated interests and the manner in which you browse and/or buy on our site, (c) to save your password (if you have registered with us) so you don't have to re-enter it each time you visit the eWaterways Web Site.

Click-stream

As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as "click-stream data," can be collected and stored by a Web site's server. Click-stream data can tell us, among other things, the type of computer and browsing software you use, the address of the Web site from which you linked to the eWaterways Website, and, in some instances, your email address. We may use click-stream data for various purposes including to determine how much time visitors spend on each page of our site, how visitors navigate throughout the site and how we may tailor our Web pages to better meet the needs of visitors.

When you email content from the eWaterways, Inc. website to another party, the information captured is used solely to fulfill the request. When you refer another party to eWaterways, Inc. using our online "Refer a Friend," service, the information is used to contact the individual on your behalf. The referral information is not used for any other purpose unless the referral contacts eWaterways.

Business Information

Information collected from our agent partners specific to the agent and other information used to identify the agency will be used solely for account creation and verification. Other sales information regarding activities that support doing business with eWaterways may be voluntarily provided. Contact information given for the purpose of ordering supplies will not be used for any other purpose than fulfilling those orders.

CONDITIONS FOR SITE USE

Please read the following Terms & Conditions carefully before using this site. Use of this site indicates acceptance of these Terms and Conditions.

The following terms and conditions govern your ("You" or "User") use of this Web site (the "Site"). The Site is owned and operated by Online Distribution Corporation LLC, known as "eWaterways". Use of the Site is offered to the User conditioned on acceptance by the User without modification of the terms, conditions and notices contained herein. Use of the content, services, and/or products presented in any and all areas of these sites constitutes the User's agreement to abide by the following terms and conditions and those posted in specific areas of these sites. eWaterways may revoke Your ability to use the Site at any time and for any reason (or no reason).

eWaterways  may amend these terms and conditions at any time. All amended terms and conditions shall automatically be effective upon being posted by eWaterways to the Site. Accordingly, You should check the Site frequently for any changes to these terms and conditions.

For information regarding the types of information that may be collected from You as a result of your use and registration on the Site, and how that information is protected and may be shared, please refer to eWaterways 's Privacy Policy.

eWaterways does not solicit, request or knowingly collect personal information from individuals under the age of 18. eWaterways complies in all respects with the Children's Online Privacy Protection Act ("COPPA"). eWaterways may request certain information, such as name and age, about Your children if you register for an account on the Site, but in no event will eWaterways  attempt to contact any individuals under the age of 18 directly. All information regarding children under the age of 18 will be obtained from such children's parents or legal guardians and will be utilized and shared in accordance with all applicable laws, these Terms and Conditions and eWaterways 's Privacy Policy.

Limited License

eWaterways  grants to You a limited, revocable and non-exclusive license to access and make personal use of the Site solely for its intended purpose and for no other purpose. eWaterways may revoke this license at any time and without prior notice, for any reason or for no reason, at eWaterways 's sole discretion. No portion of the Site may be modified, copied or framed without the express prior written consent of eWaterways, except that You may make one copy of these Terms of Use for your personal records. Without limiting the foregoing, the information, data, software, photographs, logos, graphs, video, typefaces, graphics, music sounds, images, illustrations, designs, icons and other materials (collectively, "Content") on this Site are copyrighted works of eWaterways  or its content providers. Content retrieved from this Site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the express written permission of an authorized officer of eWaterways . You shall comply at all times with all applicable laws, statutes, ordinances and regulations regarding Your use of the Site. Use of the Site does not act as an express or implied grant to you of any right or remedy under any law governing trademarks /service marks, copyrights, patents, unfair competition or trade secrets.

Access to certain areas of the Site is only available to registered parties. To become a registered party, You are required to provide certain information. You may choose not to provide the required information, however, in such event, You will not be able to establish an account on the Site. You represent and warrant that all information you supply to us about yourself and others, including email addresses, are true, valid and accurate, and that You have the right to supply us with such information. You are responsible for maintaining the secrecy of your member ID and password.

You agree to accept responsibility for all activities that occur under your account or password. You represent that you are of sufficient legal age to use the Site and to create binding legal obligations for any liability You may incur as a result of the use of the Site. In addition, You will be financially accountable for all use of the Site by You and anyone using Your password and login information, with or without Your consent.

Copyright and Trademark Information

All contents of the Site are: Copyright © 2009 - 2019 Online Distribution Corporation LLC for eWaterways, or are copyright of third-party content providers, and are protected by international copyright law. All rights reserved.

eWaterways ltd , eWaterways Cruises Ltd, Online Distribution Corporation, Doongara UK Ltd and their Logo's are trademarks and/or registered trademarks of Online Distribution Corporation LLC. All rights reserved. Other trademarks/logos are the property of their respective owners.

Disclaimer And Limitation of Liability

None of the Content shall be construed as an offer for the sale or provision of any services, goods, or products of eWaterways  or any other entity. All content contained in this Site is provided for informational purposes only. EWaterways  may modify all tour itineraries, prices, dates, hotels, departures, destinations, and availability of the foregoing at any time without notice.

THE SITE AND ALL CONTENT IS PROVIDED "AS IS," "AS AVAILABLE" AND WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY WARRANTY WITH RESPECT TO THE QUALITY, PERFORMANCE OR FUNCTIONALITY OF THE SITE OR WITH RESPECT TO THE QUALITY OR ACCURACY OF ANY INFORMATION OBTAINED FROM OR AVAILABLE THROUGH USE OF THE SITE OR THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. FURTHERMORE, EWATERWAYS  MAKES NO WARRANTY THAT ANY DEFECTS, WHETHER KNOWN OR UNKNOWN, WILL BE CORRECTED, OR THAT THE WEB SITE WILL BE VIRUS-FREE. EWATERWAYS  DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. USE OF THIS SITE IS AT YOUR OWN RISK.

UNDER NO CIRCUMSTANCES WILL EWATERWAYS  BE LIABLE UNDER ANY SECTION OF THESE TERMS OF USE OR UNDER CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF USE, LOST PROFITS, LOSS OF DATA OR INFORMATION OF ANY KIND OR LOSS OF BUSINESS GOODWILL OR OPPORTUNITY) WHETHER OR NOT EWATERWAYS  HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES. EWATERWAYS  SHALL NOT BE LIABLE FOR ANY MONETARY AMOUNT TO YOU AS A RESULT OF OR ARISING OUT OF OR IN ANY WAY RELATED TO THE SITE. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THESE TERMS OF USE MAY BE BROUGHT BY YOU OR EWATERWAYS  MORE THAN ONE (1) YEAR AFTER THE EVENT UNDERLYING THE CAUSE OF ACTION HAS OCCURRED. THE TERMS OF THIS SECTION WILL SURVIVE ANY TERMINATION OF THESE TERMS OF USE AND YOUR USE OF THE SITE OR THE SERVICES PROVIDED THEREBY. IN JURISDICTIONS THAT RESTRICT LIMITATION OF LIABILITY PROVISIONS, EWATERWAYS 'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. THIS LIMITATION WILL APPLY REGARDLESS OF THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT EWATERWAYS  IS NOT LIABLE FOR ANY CONDUCT OF ANY USER OF THE SITE.

User Comments, Feedback and Other Submissions

All information, comments, feedback, photographs, suggestions and ideas disclosed, submitted or offered to eWaterways  in connection with the use of this Site (collectively, "Comments"), shall be and remain the exclusive property of the author, but, by submitting the same to eWaterways , the author hereby grants to EWaterways  a non-exclusive, irrevocable, royalty-free, freely-assignable (through multiple tiers) right and license to use such Comments, in any medium, for any and all purposes, including but not limited to, commercial purposes (including, without limitation, product development, manufacturing, distributing and marketing), displaying publicly, reproducing, or creating derivative works therefrom. For example, your comments may be used in radio, television and print advertisements, and your photographs may be used in our marketing materials. Your name may be used with any Comments you submit. eWaterways  is under no obligation to maintain your name or your Comments in confidence, to pay to you any compensation for any Comments submitted, to credit you with respect to any Comments, or to respond to any of your Comments. You agree that you will be solely responsible for the content of any Comments you make. By submitting any Comments to EWaterways  or this Site, you are representing and warranting to eWaterways  that you are the exclusive author of such Comments, that such Comments are your original work, and that you have all right, title and interest necessary to grant the rights to eWaterways  granted by Your submission of such Comments to eWaterways .

Forum Postings

Please be aware that any messages, information or materials posted in our Forums are not subject to the terms of our Privacy Policy. Please do not submit any information to our forums that you would like to be kept private or secure. eWaterways  does not control or regularly review the messages, information or materials posted in the Forums. It is a condition of Your use of the Forums and the Site that You do not upload to, post, distribute or transmit to or through the Site any messages, information or materials which violate or infringe in any way the rights of others, or which are libelous, defamatory, obscene, pornographic, threatening, abusive, unlawful or would otherwise violate any law, or encourage such conduct, or which, without eWaterways 's express written consent, contains advertising or any commercial solicitation; post or transmit any material that contains a virus or other harmful component; restrict or inhibit anyone from using and enjoying the message boards.

eWaterways has no responsibility for the content of any messages, information or materials uploaded, posted, distributed, or transmitted by Users of the Site, including the Forums. However, eWaterways retains the right, but not the obligation, in its sole discretion, to monitor, review, edit, delete or refuse to post any third-party content that eWaterways , in its sole discretion, deems to be objectionable, in violation of these terms and conditions, or for any other reason or no reason. eWaterways  reserves the right to disclose any information as necessary to satisfy any law, regulation or governmental request.

By submitting messages, information and material to any Forum (including, without limitation, any image You may use as an avatar) You are granting eWaterways  a perpetual royalty-free license to reproduce, edit, modify, publish, transmit and display, transmit, create derivative works from, distribute or perform it in whole or in part or incorporate it in any form, medium or technology now known or later developed.

User agrees to indemnify and hold harmless eWaterways and all officers, directors, shareholders, employees, authorized representatives and agents from and against all claims and expenses, including attorneys' fees, arising out of any messages, information or materials uploaded, posted, distributed, or transmitted to or though the Site, including the message boards, by You or through your account or any user ID you may establish.

Relationship With Other Parties

Unless otherwise indicated, eWaterways has not authorized any third party to act on its behalf. eWaterways 's use of a trademark, service mark, trade name, logo, slogan, or symbol, or other designation in connection with a product or service of another entity (including all hotels, airlines, car rental agencies, cruise tours) should not be construed as an indication of eWaterways 's sponsorship of, affiliation or connection with such other entity.

Links to Sites of Other Parties

The Content contained on this Site may include links to other sites. The other sites may not be under the control of eWaterways  and eWaterways is not responsible for the information or content contained on any web site not owned by eWaterways . eWaterways has included the links as a convenience to you. eWaterways  does not endorse, sponsor or approve any other site, or product or service offered by any other site, for which it has provided a link.

Indemnification

You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates harmless from any liability, loss, claim and expense including reasonable attorneys' fees, related to your violation of these Terms and Conditions or use of this Site.

Notices

Except as explicitly stated otherwise, (i) any notices to eWaterways shall be made by postal mail to eWaterways , 27 Victoria Square, London, SW1W 0RB. Attn: Legal Department, and (ii) any notices to You shall be made by postings to our site. Alternatively, we may give You notice by sending an e-mail to the e-mail address You provided us when registering or by postal mail to the postal address You provided us when registering. In the case of e-mail, notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. In the case of postal mail, notice shall be deemed given 5 days after the date of mailing.

Copyright Infringement

eWaterways  respects the intellectual property of others. If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, please provide written notice to our registered copyright agent identified below. Please note that your written notice must meet the requirements of the Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. §512.

Our copyright agent can be reached:

By Mail:
eWaterways.com
27 Victoria Square
London SW1W 0RB
United Kingdom
By Phone:
+44 207 821 1009

By email: webmaster@ewaterways.com

Please note that the above notice information is only for reporting copyright infringement.

Miscellaneous

These Terms and Conditions represent the entire agreement between you and eWaterways  regarding your use of this Site and supersede any prior statements or representations. The performance of these Terms and Conditions shall be governed by the laws of the United States, without regard to any principles of conflicts of law. All legal proceedings arising out of or in connection with this Site brought by you shall be brought solely in the courts located within the United States. You expressly submit to the personal jurisdiction and venue of said courts and waive any claims of inconvenient or improper forum or similar claims or defenses. Should any part of these Terms and Conditions be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. eWaterways may at any time modify these Terms and Conditions and your continued use of this Site will be conditioned upon the Terms and Conditions in force at the time of your use. Any rights or obligations granted to You hereunder may not be assigned or transferred to any other person or to any entity.

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